Facebook has faced one of the most disruptive service crises in its history, and the main service was completely shut down from users all over the world throughout Wednesday, sparking angry reactions in the world. The last time Facebook was disrupted in 2008 was when the number of users was only 150 million, while the current number of users was 2.3 billion. The problem has affected Facebook’s main product, the main message applications, as well as the Intergram photo exchange. Facebook has not yet announced why the service has been interrupted. “We recognize that some people are currently having trouble accessing the Facebook application suite,” the company said in a statement.
“We are working to resolve the problem as soon as possible,” the statement said. In response to rumors posted on other social networks, the company said that the service interruption was not the result of denial of service attacks, known as DDoS, a kind of electronic attacks by dumping a targeted service in huge amounts of data sent and circulated for the disruption of service and stop. Facebook discovers network “false news” based in the United Kingdom Is Facebook really spying on us? Facebook paid teenagers for access to their data How widespread is the problem? It is estimated that the problem began around 4 pm GMT on Wednesday. While Facebook’s main service seemed heavy (crowded), users were told they could not publish.
Users of Instagram were unable to update their accounts or publish new material, and a desktop version of the messaging service failed. However, the mobile phone application seemed to allow some messages to be sent, but users were reported to have bugs on some content such as images. Facebook’s WhatsApp application also has similar problems. The third-party service interruption map indicates that the problem is global. DownDetector monitors users’ contributions to other social networks that indicate loss of service elsewhere. The problem also affected the workplace service from Facebook Facebook Workplace, a corporate service for internal communication. Rebecca Bruker, a Buenos Aires designer for the BBC, said the break-up had a big impact on their work. “I’m trying to communicate with my team in New York, the Facebook workplace is our only channel (to communicate) with e-mail.” “Facebook is good for personal use, but what happens when we rely on large companies like these to provide business services?” In Britain, Dr. Nikhil Janjoo, a pediatric consultant to the BBC, spoke of the employees’ distress at not being able to attend a special ceremony for a beloved nurse who retired after 20 years.
“As a working day, most of the consultants could not attend the concert. I attended on their behalf but I could not share the ceremony pictures with them,” he said. The service interruption came under discussion about the company’s support for US congressional candidates and talk about whether major technology companies should be divided, not just Facebook. “We need to prevent this generation of major technology companies from using their political power to create the laws in their favor and to strengthen their economic power to seize or buy any potential competitor,” said Elizabeth Warren, who hopes to be the Democratic nominee for the next US presidential election. Designer Rebecca Bruker commented on the issue on Twitter. “Look at what happens when we let one company control everything.” “I thought this could happen in the end, but it’s very hard to be part of this monopoly,” she said.
What is the reaction?
Despite the breakdown of Facebook and Entstagram, many people turned to Twitter to ridicule the service interruption and launch jokes. The #FacebookDown and #InstagramDown tags have been used or marked over 150,000 times so far. Some Twitter users who work on Facebook-related jobs expressed their panic and grief at not being able to use the site. While many jokes about social service disruption and social breakdown have been published, “no one remembers how to reach his family and friends or eat without publishing updates.” The biggest issue users have discussed is that Facebook’s interruption has revealed their huge dependence on social networking sites, something they may not have known before.